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CS

Customer Support

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Hello! How can we help you today?

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CS Operational Hours

Monday - Friday 08:00 - 17:00 WIB
Saturday 08:00 - 12:00 WIB
Sunday & Holidays Closed

Frequently Asked Questions

How to chat?

Type your message in the input field and click the send button. No login required to use the chat feature.

How long is the reply time?

Our CS team usually replies within 5 minutes during operational hours. If it takes longer, contact us via WhatsApp.

Is chat available 24 hours?

Chat is active during operational hours. Outside operational hours, you can send messages and they will be answered during work hours.

What if the session is closed?

Click the "Start New Session" button to begin a new conversation.